Refund and Cancellation Policy

  1. Cabinal Cab Refund and Cancellation Policy

    At Cabinal Cab, we understand that plans may change, and flexibility is key. Our refund and cancellation policy is designed to provide our users with a hassle-free experience while ensuring fairness to both our passengers and service providers.


  2. Cancellation Policy:

    Users can cancel their Cabinal Cab bookings at any time. However, to be eligible for a refund, cancellations must be made at least 4 hours before the scheduled pickup time.


  3. Refund Conditions:

    If a user cancels their booking more than 4 hours before the scheduled pickup time, Cabinal Cab will initiate a 100% refund. The refund will be processed using the original payment method, ensuring a prompt and seamless reimbursement.


  4. How to Cancel:

    To cancel a booking and initiate the refund process, users can log in to their Cabinal Cab account and navigate to the "My Bookings" section. Select the relevant booking and follow the cancellation prompts. Once the cancellation is confirmed, the refund will be processed automatically.


  5. INDEMNITY

    You agree to protect, defend, indemnify and hold harmless Company and its officers, directors, employees, agents from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Company directly or indirectly arising from (i) your use of and access to this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.


  6. ExceptionsR

    Please note that cancellations made within 4 hours of the scheduled pickup time are not eligible for a refund. In such cases, the standard fare will be charged to cover the costs incurred by our service providers.


  7. Contacting Support:

    If users encounter any issues or have questions regarding the refund and cancellation process, our customer support team is available 24/7 to assist. Users can reach out via the Cabinal Cab app or website for prompt assistance. Cabinal Cab aims to provide a transparent and user-friendly experience. We appreciate your understanding and cooperation with our refund and cancellation policy. Safe travels with Cabinal Cab!


  8. NO THIRD-PARTY BENEFICIARIES

    Nothing in this Agreement shall be deemed to confer any third-party rights or benefits


  9. COMPLIANCE WITH LOCAL LAWS

    Company makes no representation or warranty that the content available on this Site are appropriate in every country or jurisdiction, and access to this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site are responsible for compliance with all local laws, rules and regulations.


  10. GOVERNING LAW

    This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of India, Delhi, to the exclusion of conflict of law rules.


  11. DISPUTE RESOLUTION

    Any controversy or claim arising out of or relating to these Terms of Services will be settled by binding arbitration. Any such controversy or claim must be arbitrated on an individual basis, and must not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration must be conducted in India, Delhi, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.


  12. TITLES AND HEADINGS

    The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein.


  13. SEVERABILITY

    Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.


  14. CONTACT INFORMATION

    If you have any questions about this Agreement, please contact us by email or regular mail at the following address:

    Cabinal Cab: Lock priya Vihar, Rc 134, Khora Colony, Sector 62A, GHAZIBAD, Noida, Uttar Pradesh 201309 India

    Email id: info@cabinal.in

    Call Us: 87007 92406